Great customer service!!! We had a new well installed and I cannot emphasize how happy I was with this company. The owner and his brother are very professional and courteous. They were punctual, sensitive to our needs and had great personalities. Their price was very competitive. We had quotes from 3 other companies and went with them because of their price and pleasant demeanor. You will be very pleased if you use their services!
Purchased wooded property to build our retirement home. Had it cleared and now it was time for installing a water well. Searched the internet for local drillers and made a few calls. Some had a message machine to leave a message for them to return your call, others had no message service at all. I called AAA Tri-State Drilling and to my surprise, on the other end was a live person. Needless to say that impressed me after so many other calls that I had made, were either no answer or no return call. Even after a message was left. I Spoke with Gary. He was very polite and answered all my questions (which I had a ton), and supplied me with a cost estimate. I wanted to receive other cost estimates before I committed on a driller. After some time, I finally made contact with 2 other drillers. One had a cost estimate way above Tri-State, the other was suppose to get back with me but never did (I really hate that!). I made the decision to go with Tri-State and am very pleased that I did. I called them back, and guess what?, Gary answered the phone again! We met at the property for the location of the well. Gary and his brother talked me through the process. Once the location of the well was picked, they drove a stake and called “PA 1 call”to locate any below ground piping or cables. Once completed we scheduled the operation and set the date for drilling to begin. They were always at the property when they said they would be, even calling or texting me when they left their shop to let me know they were in route to the property. They explained everything to me as they drilled the well and placed the casing. They were so professional and really took their time to explain and answer any and all questions. The water well was drilled. Had good water. The cost was even a little cheaper than their estimate! Anyone in need of a driller, I can tell you this. Their equipment is well maintained, and functional, they delivered what was promised, and was very mindful of leaving the property free of any trash. I would highly recommend using this company for all your drilling needs. Thanks guys for a super job!!
